Work
Experience
Product Designer | Experience Designer | User Researcher Lead
With over a decade of experience as a user researcher and product designer, I've had the privilege of collaborating with prominent clients like Disney, the NFL, Deciem and most recently, Carrier. This journey has been deeply enriching, as every study and user interaction has provided invaluable insights into how people engage with technology. My work involves more than just gathering data; it's about uncovering the unique patterns and preferences that shape product development.
Central to my approach is a deep understanding of user needs and motivations. I go beyond mere data collection, focusing on interpreting findings in ways that inform strategic decisions and drive user-centric design. Whether I'm designing surveys, moderating usability tests, synthesizing findings, or crafting wireframes, each step is geared towards enhancing the user experience.
Collaboration plays a crucial role in my process. By working closely with stakeholders, designers, developers, and product managers, I ensure that our research translates into meaningful product improvements. It's incredibly rewarding to witness how our insights make the final product more intuitive and effective for users.
About
Skills
& Expertise
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Software Expertise
- Figma
- Adobe XD
- UserTesting.com
- Userlytics
- Optimal Sort
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Discovery Phase
- User & Stakeholder Interviews
- UX Competitive Audit
- Heuristic Audit
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Analysis & Planning Phase
- Requirements Gathering
- User Persona & Journey Mapping
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Design Phase
- Brainstorming Sessions
- Product Design & Strategy
- Rapid Prototyping
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Testing Phase
- Research Design
- Survey & Screener Design
- Interview Guides
- Moderated & Unmoderated Studies
- Remote & In Person Testing
- Card Sorting
- Heuristic Analysis
- A/B Testing
Education
University of California, Santa Cruz
Bachelor of Arts, Psychology